2008 Policies & Procedures
Registration:
Registration is welcome at any time! You may register in person or over the phone. Please call (480)786-0703 to speak to one of our friendly office staff members, they will be able to assist you through the registration process and be able to answer any questions that you may have about registration or our program.
ALOHA Aquatic Center is happy to offer two different programs for the convenience of all of our customers!
When registering your child(ren) you must complete all of the necessary paperwork and submit payment within 48 hours of reserving your spot. If you fail to complete the Registration process within 48 hours of Reservation you will be dropped from our schedule and we cannot guarantee the same time, class, or instructor should you want to Register again.
Monthly Membership Program:
ALOHA Aquatic Center is a year-round program. We offer lessons once a week to conveniently fit your busy schedule and to retain and build our students’ swimming skills. Our once a week lessons are based on a Monthly Membership.
ALOHA Aquatic Center operates on a continuous enrollment system. This allows you to modify class schedules to meet you and your child’s needs. Tuition will be pro-rated where necessary depending on the start date. ALOHA Aquatic Center requires that all students commit to at least 8 lessons. We believe that it is unfair to both the child and the Instructor to “try” a lesson. Children learn best from repetition, and to begin that sequence and not follow through would be similar to saying its nap time, but never putting them down. After starting/stopping lessons once it will be much more difficult the second time.
You will remain enrolled in our program until we receive a withdrawal form at least 30 days in advance, indicating the participants last day in the program and the reason for leaving. Registration fees are re-implemented if there is any lapse in enrollment.
ALOHA Aquatic Center tries to keep a child with the same instructor throughout their lessons. However, circumstances beyond our control may require a different teacher to be assigned. We cannot guarantee a specific instructor; however, all of our instructors are extremely caring and well trained individuals who care about every child’s success in our program.
Session Program:
ALOHA Aquatic Center also offers four fast-paced; 4-week sessions. We only offer these sessions in the spring and summer months for the convenience of our hundreds of current clients who prefer this style of teaching, which we have been doing for seven years, and for our new clients who are wanting to try this style of lessons. These sessions are designed to get your child ready for the popular swimming months quickly. The sessions consist of 8; 30-minute lessons TWICE a week on either Mondays & Wednesdays or Tuesdays & Thursdays.
These lessons will only be conducted at certain times of the day and are based on a first come, first served basis, so we do not guarantee availability. Please ask one of our friendly office staff members for the availability of these sessions.
After the spring and summer months you may choose continue with us in our Monthly Membership program to retain and build your child’s skills year-round. As long as attendance from a session to a weekly program remains continuous, without any lapse, the registration fee will not be assessed again.
Registration Fee:
A Registration Fee of $25 will be assessed to each child at the time of Registration. As long as a child remains continuously enrolled in any one of our Programs the Registration fee will not be added to any new classes that child may take. Once a child leaves our program completely, for any amount of time, they become inactive in our system and therefore will be assessed the Registration Fee again upon re-enrollment into any of our Programs.
Monthly Membership Fee:
We at ALOHA Aquatic Center believe in a year-round swim program. The consistency of this type of program retains and builds your child’s skills in the water. ALOHA Aquatic Center charges a flat rate for all lessons. Most months will have four lessons, some three, some five. The average of four lessons per month is based on year-round attendance. Calendar-year students will receive two free classes during the year, based on our holiday and closure schedule. We calculate tuition based on an average of four lessons per month over a calendar year. We do not pro-rate months for closures.
Make-up Lessons:
At ALOHA Aquatic Center we are happy to offer one make-up lesson per eight lessons regardless of the Program in which you are enrolled, NO exceptions. ALOHA Aquatic Center must have prior knowledge of the child’s absence in order for a make-up lesson to be granted. If the office is not notified before a child misses class all make-up class rights are waived. Make-up lessons will be scheduled into ongoing classes, therefore, the month, day and time are not guaranteed. There will no make-up lessons for make-up lessons. If you forget your scheduled make-up or the make-up lesson you scheduled does not work, we cannot and will not allow you to re-schedule.
To report an absence or to schedule a make-up lesson you can call our friendly office staff at (480)786-0703 or simply stop by the Front Desk.
Class Cancellation & Refunds:
ALOHA Aquatic Center has the right to Cancel any class that is not to capacity or ratio. If this occurs, ALOHA Aquatic Center will offer you alternative days or times for your lessons.
There are no refunds for any unused portion of the sessions. Cancellation at least 2 weeks prior to the start of the session will result in a 75% refund of the total cost minus the Registration Fee. Cancellations made less than 2 weeks prior will result in no refund.
Payments:
Direct Debit or Credit card payments will be processed on the 3rd of every month for the upcoming month’s fees.
Families wishing to pay with Cash or Check must have their payments to ALOHA Aquatic Center by the 1st of every month. If a client fails to have their payment submitted to ALOHA Aquatic Center on time they will be asked to pay for three months in advance or leave a Credit Card as a back-up form of payment. If payment is not received by the 1st of the month the credit card on file will be automatically processed.
Any payment not received by the 3rd will be subject to a $25 late fee. Any check that is returned will be subject to a $25 fee.
All Sessions are to be paid in full at the time of registration for the Session Program.
Hygiene:
Any ALOHA Aquatic Center student who is not completely potty trained must wear a properly fitting swim diaper during instruction. Please ask a friendly office staff member for more details about appropriate swim diapers. If your child is not wearing a properly fitting swim diaper and an accident occurs, you are liable to be fined a monetary amount of up to $100 for pool closure.
We ask that there is no food or gum in the pool area. For your child’s safety and to ensure the quality of lessons, please keep long hair and bangs in a ponytail or swim cap.
Multiple Student Discount:
A $5 discount will be given to each additional child in the immediate family enrolled in the Monthly Membership Program only. There are no discounts given to participants in our Session Program.
Check-In:
When you arrive at ALOHA Aquatic Center for your child’s swim lessons, please sign in at the Front Desk. If you are early for class, please sign in and feel free to head into the observation/play room until your class is about to begin. If a student is late for his/her lesson, they may join the other students when they arrive. Time missed in a lesson from being late will not be made up..
Click here to download the Registration Forms.
Registration:
Registration is welcome at any time! You may register in person or over the phone. Please call (480)786-0703 to speak to one of our friendly office staff members, they will be able to assist you through the registration process and be able to answer any questions that you may have about registration or our program.
ALOHA Aquatic Center is happy to offer two different programs for the convenience of all of our customers!
When registering your child(ren) you must complete all of the necessary paperwork and submit payment within 48 hours of reserving your spot. If you fail to complete the Registration process within 48 hours of Reservation you will be dropped from our schedule and we cannot guarantee the same time, class, or instructor should you want to Register again.
Monthly Membership Program:
ALOHA Aquatic Center is a year-round program. We offer lessons once a week to conveniently fit your busy schedule and to retain and build our students’ swimming skills. Our once a week lessons are based on a Monthly Membership.
ALOHA Aquatic Center operates on a continuous enrollment system. This allows you to modify class schedules to meet you and your child’s needs. Tuition will be pro-rated where necessary depending on the start date. ALOHA Aquatic Center requires that all students commit to at least 8 lessons. We believe that it is unfair to both the child and the Instructor to “try” a lesson. Children learn best from repetition, and to begin that sequence and not follow through would be similar to saying its nap time, but never putting them down. After starting/stopping lessons once it will be much more difficult the second time.
You will remain enrolled in our program until we receive a withdrawal form at least 30 days in advance, indicating the participants last day in the program and the reason for leaving. Registration fees are re-implemented if there is any lapse in enrollment.
ALOHA Aquatic Center tries to keep a child with the same instructor throughout their lessons. However, circumstances beyond our control may require a different teacher to be assigned. We cannot guarantee a specific instructor; however, all of our instructors are extremely caring and well trained individuals who care about every child’s success in our program.
Session Program:
ALOHA Aquatic Center also offers four fast-paced; 4-week sessions. We only offer these sessions in the spring and summer months for the convenience of our hundreds of current clients who prefer this style of teaching, which we have been doing for seven years, and for our new clients who are wanting to try this style of lessons. These sessions are designed to get your child ready for the popular swimming months quickly. The sessions consist of 8; 30-minute lessons TWICE a week on either Mondays & Wednesdays or Tuesdays & Thursdays.
These lessons will only be conducted at certain times of the day and are based on a first come, first served basis, so we do not guarantee availability. Please ask one of our friendly office staff members for the availability of these sessions.
After the spring and summer months you may choose continue with us in our Monthly Membership program to retain and build your child’s skills year-round. As long as attendance from a session to a weekly program remains continuous, without any lapse, the registration fee will not be assessed again.
Registration Fee:
A Registration Fee of $25 will be assessed to each child at the time of Registration. As long as a child remains continuously enrolled in any one of our Programs the Registration fee will not be added to any new classes that child may take. Once a child leaves our program completely, for any amount of time, they become inactive in our system and therefore will be assessed the Registration Fee again upon re-enrollment into any of our Programs.
Monthly Membership Fee:
We at ALOHA Aquatic Center believe in a year-round swim program. The consistency of this type of program retains and builds your child’s skills in the water. ALOHA Aquatic Center charges a flat rate for all lessons. Most months will have four lessons, some three, some five. The average of four lessons per month is based on year-round attendance. Calendar-year students will receive two free classes during the year, based on our holiday and closure schedule. We calculate tuition based on an average of four lessons per month over a calendar year. We do not pro-rate months for closures.
Make-up Lessons:
At ALOHA Aquatic Center we are happy to offer one make-up lesson per eight lessons regardless of the Program in which you are enrolled, NO exceptions. ALOHA Aquatic Center must have prior knowledge of the child’s absence in order for a make-up lesson to be granted. If the office is not notified before a child misses class all make-up class rights are waived. Make-up lessons will be scheduled into ongoing classes, therefore, the month, day and time are not guaranteed. There will no make-up lessons for make-up lessons. If you forget your scheduled make-up or the make-up lesson you scheduled does not work, we cannot and will not allow you to re-schedule.
To report an absence or to schedule a make-up lesson you can call our friendly office staff at (480)786-0703 or simply stop by the Front Desk.
Class Cancellation & Refunds:
ALOHA Aquatic Center has the right to Cancel any class that is not to capacity or ratio. If this occurs, ALOHA Aquatic Center will offer you alternative days or times for your lessons.
There are no refunds for any unused portion of the sessions. Cancellation at least 2 weeks prior to the start of the session will result in a 75% refund of the total cost minus the Registration Fee. Cancellations made less than 2 weeks prior will result in no refund.
Payments:
Direct Debit or Credit card payments will be processed on the 3rd of every month for the upcoming month’s fees.
Families wishing to pay with Cash or Check must have their payments to ALOHA Aquatic Center by the 1st of every month. If a client fails to have their payment submitted to ALOHA Aquatic Center on time they will be asked to pay for three months in advance or leave a Credit Card as a back-up form of payment. If payment is not received by the 1st of the month the credit card on file will be automatically processed.
Any payment not received by the 3rd will be subject to a $25 late fee. Any check that is returned will be subject to a $25 fee.
All Sessions are to be paid in full at the time of registration for the Session Program.
Hygiene:
Any ALOHA Aquatic Center student who is not completely potty trained must wear a properly fitting swim diaper during instruction. Please ask a friendly office staff member for more details about appropriate swim diapers. If your child is not wearing a properly fitting swim diaper and an accident occurs, you are liable to be fined a monetary amount of up to $100 for pool closure.
We ask that there is no food or gum in the pool area. For your child’s safety and to ensure the quality of lessons, please keep long hair and bangs in a ponytail or swim cap.
Multiple Student Discount:
A $5 discount will be given to each additional child in the immediate family enrolled in the Monthly Membership Program only. There are no discounts given to participants in our Session Program.
Check-In:
When you arrive at ALOHA Aquatic Center for your child’s swim lessons, please sign in at the Front Desk. If you are early for class, please sign in and feel free to head into the observation/play room until your class is about to begin. If a student is late for his/her lesson, they may join the other students when they arrive. Time missed in a lesson from being late will not be made up..
Click here to download the Registration Forms.
- Year-Round and Indoors
- Observation & Play Room For Siblings
- Parent & Me Classes
- We Incorporate Verbal & Water Safety Skills Into All of Our Beginning Classes
- Stroke Technique
- Swim Team
- Summer Camp
- Themed Parties
- Exploration Classes
- Adult Aerobics
- Family Practice Times
Water safety is very important!! If you do not call us, please call someone that can provide your child with possible life-saving skills around water. "Three Preventions to Drowning: Keep All Pool Fences Properly Latched & Locked at All Times, Learn CPR, Watch Your Kids Around Water."""
