| What if I have questions or comments about my child’s lessons or class? |
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Our ALOHA Families come first at ALOHA Aquatic Center! That's how we built this Company and welcome ALL Feedback! We are here to meet your needs, and we will do our very best to do so. If we are not, we need to know! Aloha strives to CONTINUALLY exceed our ALOHA Families expectations. Your family is what makes us the swim school we are and we are HONORED to share in your family's swim services. Aloha always has comment cards at the front desk if you would like to stay annonymous! Or you can send us a testimonial by website (main page). Please let us know how your child and your family are doing in our program, we WANT to hear from you. We give out customer evaluation questionnaire's quarterly which may remain confidential and the front desk does not know who turned them in since they are submitted into a box. We believe to grow with our Aloha Families we must hear all of your thoughts and comments, positive and negative... as that as the only way a Company can continue to better itself! As Staff, we also strive for excellence. Monthly we have a "Teacher of the Month" Contest where Aloha Families can submit votes. If you feel your Instructor should be nominated for the Staff of the Month awards, please let the Front Desk know. Everyone likes to feel appreciated! Our winners and their swimmers are pictured and displayed in the front lobby for the entire month. If you have a comment or concern that you dont want to stay annonymous, come on up to the Front Desk and tell us! That's what we are here for! The only way to continually better ourselves is to listen to all of our Families! Your concerns are our concerns! |
